Frequently Asked Questions
North Boundary: Hwy 407
South Boundary: Lakeshore Blvd.
East Boundary: Don Valley Parkway
West Boundary: Hwy 410
We offer $10 delivery for orders that are outside of the above boundaries, to a maximum boundary of the below:
North Boundary: Rutherford Rd.
South Boundary: Lakeshore Blvd.
East Boundary: Kennedy Rd.
West Boundary: Mississauga Rd.
We always call or text the customer phone number provided when making our deliveries to ensure you received your order. If no-one answers the door or phone, we leave your order at the front door, in the safest possible area, and send a photo of the delivered order so you know where to find it.
Sometimes. If you are ordering from our Weekly Rotating Menu, we can likely accommodate your allergies. If you are ordering from our Favourites Menu, or Frozen Items menu, those items are normally made in advance. Please e-mail us or note in your order that you have a food allergy and we will do our best to accommodate.
Reheating instructions can be found on our website page here. We also include a QR code on your order packing sheet that you will receive with your order, that will take you directly to our reheating instruction page. We also e-mail the reheating instructions to any customer that has placed an order.
Our new menus are uploaded to this website (www.kitchcatering.ca) every Thursday morning at 9 AM. We send out e-mails to our customers and e-mail subscribers every Thursday morning with our new menu. To subscribe to our mailing list, please click here
Our new menus are also posted on our Instagram page (@kitchcatering) every Thursday.